Artisan Electric | Midwest Indiana Electrical Consultants

Artisan Electric Earns Esteemed 2013 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Artisan Electric has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the consumer review service in 2013.

“This is the 4^th year in a row that we have won this award, it means a great deal to us.  We strive every day to become better at what we do and maintain the highest level of quality and ethics.  Each and every client matters to us every time”

“Only about 5 percent of the companies Artisan Electric competes with in Greater Lafayette area able to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a mark of consistently great customer service.”

Angie’s List Super Service Award 2013 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, have a fully complete profile, pass a background check and abide by Angie’s List operational guidelines.  Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2013 Super Service Award logo next to company names in search results on AngiesList.com.

Angie’s List helps consumers have happy transactions with local service professionals in more than 720 categories of service, ranging from home improvement to healthcare. More than 2 million paid households use Angie’s List to gain access to local ratings, exclusive discounts, the Angie’s List Magazine and the Angie’s List complaint resolution service.

It has been a snowy icy winter here in the Midwest – reminding us just how mild the last few winters have been.  With changing weather patterns we seem to be heading back into a cycle of heavy winters and can expect to see more of the same.

With the heavy snow and ice build up this season we have seen more ice damming and gutter related roof leaks than ever before.  It is not a problem that comes up often – but when it does it can flood out a building very quickly from the roof down, and usually happens without much warning.  Often times we see that hard-to-reach icy gutter jams cause rot and roof damage over the course of years leading up to roof failure that is costly and very hard to fix in the winter / spring months when the water leaks finally present themselves.

ice on gutters

There is a quality solution to this problem – commonly know as gutter tape, freeze tape, or heat tape.  The pro commercial version of these systems are installed in areas to be controlled and kept from freezing.  The systems are self-regulating and need to be GFCI protected, usually installed on dedicated circuits.  The systems are custom fabricated to fit each install and are the only truly effective way to address the situation and keep gutters, downspouts, and flat roof leading edges flowing correctly and the water shed where you want it.

We use the IceStop System thru our vendor rep Kirby Risk Supply.

If you have questions about these systems we would be happy to help.  Just let us now your needs here.

Why us you ask?  Here is a little info about what our Audio / Video / Technology team brings to the table.

Mark Baitinger is the owner of Sound Lab:  Sound Lab is a professional custom electronics corporation founded by Mark in 1989.  Specializing in competitively priced System Design, Consulting, Retail Sales, Installation and Service, Sound Lab has been providing quality Audio/Video solutions for a wide range of large and small residential and commercial projects throughout Central Indiana.  In addition to his extensive background, certifications, and training in the A/V world, Mark is a Contacta affiliated authorized dealer and is advanced hearing loop trained.

Chris Voglund is the owner of Artisan Electric:  Artisan Electric was founded in 2004 by Chris, after 15 years of previous electrical contracting experience.  Specialists in residential, commercial, and industrial electrical contracting as well as voice, data, and audio solutions.  Chris is a degreed Journeyman Electrician, Leviton Network Systems certified installer, and has an extensive background in electrical service, live audio, sound reinforcement, recording, and performance space planning.

Profound Technology Group:  Our technology partner, Profound Technologies, is recognized as a world leader in the AV integration Industry – specializing in Crestron solution systems and programming. Combining complex and advanced audio video communication systems with custom programming to make simple to use, enjoyable end-use solutions.  

Paired together our companies provide a combined 100+ years of electrical, tech integration, and A/V experience – making us a uniquely qualified team for today’s demanding tech based design, project management, and installation services.  Couple that with our passion for A/V and our professional reputations we represent one of Indiana’s best teams for integration projects of all sizes.

Who do you know that got spooked by this recent line of storms and the related power outages?

The reality is that with the continued deterioration or our aging power grids, line worker cut backs and under staffed utility providers, and the rapid increase in dramatic weather events these situations are going to become more common place.

Artisan Electric can help with mobile and back up power solutions, using certified and licensed journeyman electricians, licensed plumbers (for the gas line work) and the proven performance and 24 HOUR EMERGENCY SERVICE that comes with the KOHLER product line.

Artisan Electric is an approved vendor of Kohler Generator Systems thru Buckeye Power Sales.  We have the full package of solution, design, installation, warranty, and service that is second to none in the area.  When you think back up power think Artisan Electric

1. AE, in joint partnership with Mark Baitinger and Sound Lab, can now offer locally based certified installation of induction hearing loop systems.  For more information on looping systems and ADA compliance you can go to www.hearingloop.org
2. AE has been moving strongly into the field of full Audio / Video / IT integration.  With our partners at Sound Lab we recently completed a 200K project at Westminster Village.  This project included a full Creston digital media sever solution, on wall interactive touch screens, (3) hearing loops, and a wide range of other audio / video tech
3. AE is about to head into our 10th year of business and remains one of the highest rated contractors in the greater Tippecanoe County area
4. AE is a factory authorized vendor rep for Kohler Power systems, offering both residential and full line commercial backup generator systems with installation and 24 hour emergency support
5. AE bills from a standardized rate sheet, provides a lifetime warranty on our workmanship, and never mark up our material. You can find this information in writing and download PDF formats on our website www.artisanelectric.net
6. AE recently moved to our new shop on North 9^th Street – we now have access to a forklift and loading dock as well room to keep all of our fleet vehicles inside. This location provides us a much better central point for service to the both cities and allowed the room needed for our recycling program
7. AE is a full recycling partner!  In the beginning of 2012 we committed to limiting our land fill waste.  Now, approaching the start of 2014 we have made it to the point of going “dumpster free” and are now 95% recycling based, including eWaste, plastic, metals, cardboard, and paper

- See more at: http://www.artisanelectric.net/usb_outlets#sthash.VxQF842d.dpuf

The Artisan Electric 2013 Room Style Makeover contest is up and running.  This year we are looking to style out one lucky Mom with a very special $3000.00 space of her own.

Here is how it works:

• Find us on Facebook – www.facebook.com/artisan electric
• Like our page and go to the contest giveaway tab – here is a direct link >>>  Room Style Makover Contest
• Watch the reveal video for last year’s contest winner
• Follow the contest instructions and nominate a Mom for this year’s contest!

Just that easy.  Hope to see your entry come in soon.

In the wake of all these Midwest floods we thought this was a relevant topic.  Many kinds of contractors get called during the aftermath of floods and water events.  Make sure they know and understand what water does to electrical systems!

(6) Things to know regarding electrical systems and water

• If electrical service entrance equipment has been submerged it needs to be inspected, dried out, and have all the connections re-made with anti-corrosion compound.  In some cases total replacement may be the only guaranteed option for safety
• Circuit breakers that have been exposed to direct water, extreme weather, high moisture, or active water need to be replaced, no exceptions! Circuit breakers are over current protection devices – they are the main safety device in the electrical circuit and need to work
• Any outlet or switch that has been submerged or effected by direct water or moisture needs to be removed and replaced – water means corrosion and corrosion is the enemy of good electrical connections
• Romex type building wire that has been submerged should be replaced.  It is nearly impossible to get it fully dried out… the plastic casing acts as a hose and retains water that over time will leak back out into the device connections and cause corrosion
• Ground mounted lights that have been submersed can be full of water days after a flood event – these should be checked out carefully to insure safe operation when switched back on
• Remember that electricity and water do not mix, and most electrical products are not tolerant of being submerged.  Just because it “came back on” does not mean it is safe to use or is in the same condition it was prior to being effected by water

If you have any questions let us know – we do site consults an can get you on the right path to a speedy and safe restoration.

The time has come! We are now accepting submissions for the 2012 Artisan Electric Room Style Giveaway.

Would you like to know what’s up for grabs? Good! Because we’d like to tell you.

Artisan Electric has teamed up with Willow Stained Glass Studio and R. Douglas Painting to offer a room style giveaway worth more than $3000, including:

• A full lighting consultation, design, and installation, light fixtures, dimmers, and 2 USB U-Socket powered outlets provided by Artisan Electric
• A full room re-paint provided by Gaius Douglas of R. Douglas Painting
• A professional style, design, and space planning consultation with Michelle Wood-Voglund, of Willow Stained Glass Studio

If you’ve got a room that could use some attention, head over to the Artisan Electric Facebook Page and enter to win the giveaway. The entry period will be open for the next two weeks. Finalists will be chosen by the Makeover Team and announced on Monday, June 18th, 2012. By submitting an entry to the giveaway, each entrant agrees to the following rules and regulations:

• The Artisan Electric Room Style Giveaway is sponsored by Artisan Electric, Willow Stained Glass Studio, and R. Douglas Painting.
• The sponsors reserve the right to modify this giveaway as needed.
• The giveaway is open only to residents in Tippecanoe County, Indiana, and only owner-occupied homes are eligible for this giveaway.
• Room size is not to exceed 400 sq. ft.
• Winner agrees to sign a consent to work agreement prior to the start of the makeover that will include a line item description of the work to be done.
• The makeover package does not include any unforeseen repairs required to complete the work.
• All work is insured and guaranteed.
• Winner grants permission for the giveaway sponsors to use before/after photos and videos for future advertisement and promotional purposes.
• The giveaway sponsors reserve the right to defer to a runner-up if site conditions prevent a pro install or safe work conditions.
• The Makeover will be completed within 90 days of the conclusion of the contest.

2011 was a pretty amazing year for us.  We learned a lot and we really took some steps to up our game.  We always like to hear good things about our work  – but when it comes from you the client it means the most.

We are very excited to announce that for the second year in a row we are an Angie’s List Super Service Award Winner.

A sincere and honest thank you from me and our team!

Best Regards,

Chris Voglund – owner